Regardless of the commercial warranty, and in accordance with applicable regulations, CADENTIA undertakes to fulfill its obligations regarding the warranties attached to the products sold on its website and in its various catalogs, as set forth in the following excerpts from the Consumer Code and the Civil Code:

Consumer Code - Article L217-4
The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when such installation was the seller’s responsibility under the contract or was carried out under the seller’s responsibility.

Consumer Code - Article L217-5
To be in conformity with the contract, the goods must:
1) be fit for the purpose usually expected of similar goods and, where applicable: - correspond to the description provided by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model: - possess the qualities that a buyer may legitimately expect in light of public statements made by the seller, the manufacturer, or their representative, particularly in advertising or labeling.
2) or possess the characteristics mutually agreed upon by the parties, or be fit for any special purpose sought by the buyer, which the buyer has brought to the seller’s attention and which the seller has accepted.

Consumer Code - Article L217-7
Any lack of conformity that becomes apparent within twenty-four months of the delivery of the goods is presumed to have existed at the time of delivery, unless proven otherwise. The seller may rebut this presumption if it is incompatible with the nature of the goods or the alleged lack of conformity.

Consumer Code - Article L217-9
In the event of a lack of conformity, the buyer may choose between repair and replacement of the item. However, the seller may refuse to comply with the buyer’s choice if that choice entails a cost that is manifestly disproportionate to the other option, taking into account the value of the goods or the significance of the defect. In such a case, the seller is required to proceed, unless it is impossible to do so, with the option not chosen by the buyer.

Consumer Code—Article L217-12
The right to bring a claim for lack of conformity expires two years after the delivery of the goods.

Consumer Code—Article L217-16
When the buyer requests that the seller, during the term of the commercial warranty granted to the buyer upon the purchase or repair of a movable good, perform repairs covered by the warranty, any period during which the good is out of service for at least seven days shall be added to the remaining term of the warranty. This period begins on the date of the buyer’s request for service or on the date the item in question is made available for repair, if such availability occurs after the request for service.

Civil Code - Article 1641
The seller is liable under the warranty for hidden defects in the item sold that render it unfit for its intended use, or that so impair its use that the buyer would not have purchased it, or would have paid only a lower price for it, had the buyer known of such defects.

Civil Code - Article 1644
In the case described in Article 1641, the buyer may choose either to return the item and receive a refund of the purchase price, or to keep the item and receive a partial refund of the purchase price.

Civil Code - Article 1648
A claim arising from latent defects must be brought by the purchaser within two years of the discovery of the defect.

Civil Code—Article 2232
The postponement of the starting point, suspension, or interruption of the statute of limitations may not have the effect of extending the period of the statute of limitations beyond twenty years from the date the right arose.

When you exercise your legal right to conformity, you:

• You have two years from the date of delivery of the property to take legal action;
• You may choose between repair or replacement of the item, subject to the cost conditions set forth in Article L. 217-9 of the Consumer Code;
• are not required to provide evidence of the existence of a lack of conformity in the goods during the twenty-four months following delivery of the goods;

This warranty applies regardless of any commercial warranty that may have been granted. When you assert a warranty claim against hidden defects in the item sold, you may choose between rescission of the sale or a reduction in the sale price.